Most Common Onboarding Mistakes

Onboarding mistakes are frequent in all types of businesses regardless of industry. However, employee onboarding is proven to increase ROI and determine a company’s success. But how do you recognize the onboarding areas your company struggles with? Read this article to detect and improve the mistakes in your hiring process.

What are the most common onboarding mistakes?

1. Not providing new employees with enough information.

These onboarding mistakes can include everything from company policies and procedures to where the break room is. Without this information, new employees may feel lost and unsupported, which can lead to them feeling dissatisfied with their job.

2. Not ensuring that new employees are properly trained.

Lack of training makes employees prone to make mistakes. Adequate training should provide new employees with information on how to use the company’s software or products, as well as how to do their job correctly. In other words, when a new employee is not given the proper training he or she may feel overwhelmed and confused which can lead to them causing more mistakes.

3. Failure to welcome new employees or to include them in the company culture.

Welcoming new employees with a warm introduction from their manager, arranging social events, and providing them with all the necessary resources they need to do their job should be part of any onboarding process. If new hires feel like they are not a part of the team, they may become disgruntled and eventually leave the company.

Characteristics of a poor onboarding process

Onboarding a new hire is one of the most important processes a hiring manager can undertake, yet it’s also one of the most common areas where HR professionals and companies, in general, miss it.

1. The onboarding process often takes too long.

This can be a major inconvenience for new hires, who may have to take time off from their previous job or rearrange their personal life to start working at their new company. It is important that companies have a structured onboarding process to make the transition easier for new hires as well as existing team members.

2. The onboarding experience becomes overwhelming.

New hires are often given a lot of information to process in a short amount of time, which can lead to confusion and frustration. Additionally, if the company’s onboarding process is not well-structured, it can be difficult for new hires to find the information they need and get up to speed on their new job.

Ultimately, a bad onboarding process can cause a new team member to feel unsupported and unvalued, which can in turn lead to poor employee engagement and low employee satisfaction. This can be costly for companies, as it can result in lower productivity and higher employee turnover rates.

Why do onboarding programs fail?

1. New employees don’t feel welcome or valued.

This can be due to a number of factors, including a lack of communication from management, an unclear onboarding process, or a lack of support from fellow already existing informed employees.

2. Rushed onboarding programs or poorly planned.

New hires may not be given enough time to learn the company’s policies and procedures, or they may not have access to the necessary resources. This can lead to confusion and frustration, which can ultimately impact productivity.

3. An onboarding strategy can fail when it’s not tailored to the individual employee.

One-size-fits-all approaches often don’t work and can lead to frustration and a feeling of being ignored. It’s important to take into account each employee’s strengths and weaknesses in order to create an onboarding process that is effective and meaningful.

5 extra issues in onboarding

Coming up with a formal onboarding program can be a daunting process, and it’s very easy to make mistakes. Some of the most common onboarding mistakes include:

  1. Not disclosing enough information to new hires as highlighted before. This can leave new hires feeling frustrated and uncertain about their role in the company.
  2. Focusing on paperwork and administrative tasks instead of training new employees on the job tasks they will be performing.
  3. Not providing enough support to new employees as they get started. This can lead to frustration and a feeling of being overwhelmed.
  4. Expecting new employees to learn everything on their own. A better approach is to provide a gradual introduction to the company and its systems.
  5. Not tracking or measuring the effectiveness of the onboarding process. This can lead to inefficient or ineffective onboarding procedures.


Onboarding mistakes can be costly for a company. If they are not properly carried out, they can lead to employees feeling lost and not productive, costing the company time and money. Some common mistakes include not providing enough information, not orienting employees to the company culture, and not giving employees the tools they need to be successful.

Employers should take the time to plan their onboarding process and make sure they are providing new employees with all the information they need. By doing so, employers can help new employees feel welcome and set them up for success.

Would you add any other onboarding mistakes to the list? Leave us a comment!